MELTON SUPPS CUSTOMER CARE

Frequently Asked Questions

Quick answers to the questions customers ask us most.

Quick answers to the questions customers ask us most. Tap a question to view the answer.

How long does it take to process my order?

Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Where does Melton Supps ship?

We currently ship within Australia only. International shipping is not available at this time.

How do I track my order?

Once your order is dispatched, tracking details are sent to the email address provided at checkout. Tracking may take a little time to update after dispatch.

Can I return a supplement?

Eligible returns can be requested within 14 days of delivery. Items must be unused, unopened, in their original sealed packaging, in resalable condition, and accompanied by proof of purchase. Opened or used dietary supplements cannot be returned unless faulty or incorrect.

What if my order is damaged, faulty or incorrect?

Contact us within 7 days of delivery. We may ask for photos or additional information so we can assess the issue and arrange an appropriate solution.

How do I contact support?

Email info@meltonsupps.com.au or call 0433 095 287. Include your order number for faster help.